Head of Operations
BAS (Nano Banking platform)
I have more then 10 yrs of experience in product operations (HW / SW / Network), Customer support. Few words which describes me best – Freedom, Responsibility, Good feelings, Result.
I can share my knowledge about:
^ People – hiring/onboarding/adjusting/performing/ keeping the team together;
^ Processes – building from scratch/ adjusting / improving / aligning with other deps, teams or contractors;
^ Best practices – implementing ITIL, AGILE, LEAN in a modern way (best performance, minimum bureaucracy);
^ Communication – how to ensure best possible internal/external communication;
^ Leadership – how to keep proactive, positive attitude, understand and lead the people to the same direction.
Why am I here? – because sharing is caring 😉